We are a slow fashion brand and most of the collection is permanent to allow you to have a conscious and reflexive purchase.
Delivery options for online shopping:
1. Not in stock garments:
Part of the collection is manufactured on demand, meaning we do not have pieces in stock.
And also, due to specific alterations we will manufacture the garment specifically for you.
Usually the fabric stock is already in our atelier, so it will take up to 3-5 weeks for us to get your garment ready.
In case the fabric is not in stock, it can take up to 3 months.
2. In stock garments:
If there is a unit already made, our garments are prepared and shipped from Paris or Barcelona. Orders will be shipped within 7 working days after completing your purchase.
Stock availability is constantly changing, in case you want to know about stocks and shipping lead times before purchasing, please send us an e-mail to hello@lr3-studio.com , always indicating the garment or garments you are interested in.
To take into account:
Once you complete your purchase, you will received and automatic e.mail confirmation and also our team will send you another e.mail to figure out the estimated delivery timings.
Worldwide shipping.
Shipping is complimentary . Custom taxes are not included.
If the order contains more than one product, shipment will be made once all the garments are ready.
Returns policy:
The Customer has 14 days from the day of delivery of the Product purchased on the Website to inform the customer service of his/her/its desire to return the Product.
Altered garments are final sales, no returns available.
For any return, the Customer must contact the customer service beforehand via e-mail at hello@lr3-studio.com to inform it of his/her/its decision to use his/her/its right of withdrawal adding the reason. Any parcel returned after the prescribed time frame shall be refused and returned to the sender. No parcel returned as cash on delivery shipping shall be accepted, whatever the reason. The costs and risks pertaining to the return of Products are borne by the sender. In order for the customer service to accept the exchange and/or reimbursement, the Product must be returned in full condition in its original packing, undamaged, with its label attached, not worn, accompanied by all of its accessories, and a copy of the purchase invoice. The Customer shall not have to pay penalties, with the exception of return costs.
LR3 cannot be held responsible in the event of loss, theft or damage of the parcel. Parcels for which the Customer’s identification (surname, first name, address and return code) is not possible shall be refused.
Any return must be made by a traceable method (UPS, FEDEX, DHL, return receipt requested, etc.) and the tracking number must be provided to LR3.
On receipt of the Product returned by the Customer, the customer service shall send a confirmation of receipt of the Product by e-mail.
In the event the Customer makes a valid use of this right by the Customer, LR3 shall reimburse the Customer for the sums paid by the same and corresponding to the acquisition of the returned Products (therefore excluding potential customs duties), within a maximum period of 14 days.